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I have the ability to manage individuals and teams while focusing on quality management through financial profitability and proper evaluation of Net Margin, Operating Margin, and Return on Investment. I am positive that my skills and experience will fulfill and surpass the requirements necessary for the duties and responsibilities of this position. I have had extensive experience in all areas of Managing Business Principles and Practices, Customer Relations and Sales Experience, Hiring and Developing Team Member Employees, and the Development and Execution of Marketing Programs. Below, I have listed criteria in a direct and succinct form in order to assist you in the easy review of my qualifications.
Managing Business Principles and Practices
* Created and adapted a financial model estimating project cost structure and economic feasibility of a business entity.
* Used analyzing strategies to properly quantify strategic business unit objectives, goals and outcomes.
* Experience in the development and review of operations budgets to maximize revenues and control costs and expenses while adhering actual results to projected budgets. Included key Profit and Loss analysis.
* Worked directly with businesses and contractors to seek cost effective strategies and solutions while maintaining company financial requirements.
* Managed inventory levels and order processes to maximize payment options and efficiency for company funds.
* Reviewed receivable and payable procedures with accounting department to properly manage cash flow.
* Provided proper staff functionality analysis through ongoing internal review of employee cost ratio relations in order to meet and exceed corporate and customer expectations.
Customer Relations and Sales Experience
* Developed and adapted defined company customer relations practices to create and nurture a positive customer focused environment.
* Focused on key areas of internal and external customers to establish a basis of conformance that exceeded expectations.
* Adapted introspective customer experiences into process flows in order to obtain ongoing feedback necessary for the continuing development of the customer experience.
* Adapted a consultive “selling” approach to properly understand and surpass both company’s and customer’s direct expectations.
* Created and administered cross-selling programs to entrench client base and increase retention.
Hiring and Developing Team Member Employees
* Trained and developed employees through presentations, situation modeling, and hands-on experiences for proper attainment of company goals and procedures.
* Established internal controls and monitored activities of staff to ensure operating quality.
* Fostered a positive team environment for all employees.
* Planed goals and objectives for support staff and organized personnel accordingly; provided guidance to staff to ensure the effective implementation and maintenance of stated goals and objectives.
* Provided ongoing training and materials for the continuing development of employees.
* Able to maximize revenue through optimal employee output while maintaining a sense of humanity.
* Worked managing both superiors and subordinates to obtain requirements necessary to meet and exceed necessary objectives.
* Established a positive rapport with “leading by example” and earning the respect of both superiors and subordinates.
Development and Execution of Marketing Programs
* Created and directed the role out of new marketing plans and programs to achieve maximum results in all areas.
* Created marketing programs to target specific “niche” customers for increased revenue and brand awareness.
* Initiated staff involvement and incentive programs to assist with the obtainment of marketing goals and objectives.
* Focused on key brand awareness strategies to enhance core competencies and increase revenues.
* Developed and administered computer aided marketing and sales presentations to area groups and businesses.
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